crowdEngage

crowdEngage provides a next-level visitor experience for performing arts venues by powering audience messaging, mobile ticketing, and pre-ordered concessions. The platform automates the delivery of digital tickets and key event information, helping venues engage audiences at every key stage of their journey.

• Mobile-First Ticketing: Automatically sends tickets via SMS with links to Apple Wallet, Google Pay, and integrated directions—no app download or login required.

• Audience Messaging: Streamlined email and SMS communication for pre-show information, on-site updates, and post-show feedback or surveys.

• Pre-Order Concessions: Integrated mobile ordering for drinks and merchandise, syncing with both Spektrix and bar POS systems to reduce queues.

• Revenue Generation: Targeted seat upgrades and personalized offers can be sent directly to specific audience segments like members or students.

• Seamless Integration: Works harmoniously with Spektrix API to ensure data, orders, and tickets are always synchronized.