Helen Dunnett Consulting

Title: Helen Dunnett Consulting

Description: We focus on helping arts, culture, and heritage organisations develop CRM strategies and procure CRM, ticketing, and fundraising systems. Our goal is to enable organisations to deliver their work to audiences effectively while creating customer-focused and income-driven businesses. We operate independently from software suppliers to provide unbiased, in-depth knowledge of the market.

• CRM and ticketing system procurement management

• Digital transformation and system implementation support

• Strategic scoping for software integrations (EPOS, retail, diary management)

• Data migration and data protection guidance

• Functionality building and supplier matching