Booking Protect
We are refund protection specialists who provide a market-leading service to our global customer base. We offer your customers peace of mind and are on hand when the unexpected happens, ensuring that your patrons are in good hands even when they cannot attend an event.
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Generates additional incremental revenue for your organization
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Increases customer buying confidence by securing their bookings
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Comprehensive range of terms and conditions covering unforeseen circumstances
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Award-winning customer service team rated ‘Excellent’ on Trustpilot
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Rapid 48-hour response time for all refund applications
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Full handling of refund claims from start to finish, reducing your team’s administrative burden
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Claims accepted up to 45 days following the date of the booked event